Yes! Our E-commerce platforms have advanced inventory management including stock status, backorder ability and bulk editing. You can also sync your product stock to your POS system including Square, and others.

Yes! You can sell digital products, physical products, digital members and subscriptions! We can help you sell any products you can imagine.

We support all payment gateways but the most popular ones are Stripe, Square and PayPal. We also have built custom gateways for e-transfer and more advanced payment processors like Moneris. 

All of our websites are built to be secure and meet PCI compliance (if necessary)

Not at all. We build our e-commerce stores with scalability in mind from day one. Managing a large inventory requires more than just “uploading photos.” To ensure your site remains lightning-fast and easy to navigate with thousands of SKUs, we implement several enterprise-grade strategies.

Capturing a lead is only half the battle; what happens next is what drives revenue. We specialize in connecting your website’s forms and e-commerce checkouts to the tools you already use, including:

• Email Marketing: Automatically sync new leads to Mailchimp, Constant Contact, ActiveCampaign, or Klaviyo so you can trigger welcome sequences and newsletters immediately.

• CRM Systems: Send detailed lead data directly into HubSpot, Salesforce, Pipedrive, or Zoho, ensuring your sales team has all the context they need without manual data entry.

• Automated Workflows: Using tools like Zapier or Make, we can create custom “if-this-then-that” scenarios—such as sending a text notification to your team the moment a high-value quote request is submitted.

• E-Commerce Sync: Connect your WooCommerce store to your CRM to track customer lifetime value, abandoned carts, and purchase history for personalized marketing.

We can configure your checkout process to intelligently offer pickup options based on your specific business rules.

• Location-Based Logic: We can set the system to only show the “Local Pickup” option to customers within a certain distance or specific set of postal codes (e.g., L1G, L1H, L1J).

• Curbside & In-Store Instructions: Once a customer selects pickup, we can trigger automated, branded emails that provide specific instructions—like your store hours, where to park, or a phone number to call upon arrival.

• Scheduled Pickup Slots: If you have a busy storefront or limited staff, we can integrate a scheduling tool that lets customers choose a specific date and time window to collect their order, preventing “rush hour” bottlenecks.

• Inventory Sync: If you have multiple locations, the system can check stock at a specific branch before allowing the customer to select it for pickup.

• Payment Flexibility: You can choose to have customers pay online upfront or offer a “Pay upon Pickup” option for those who prefer to pay in-store.

“How much does a website cost?” is usually the first question we get. The answer is rarely straightforward because it depends entirely on your goals. We price each project individually and we look at several factors including your content, your demographic, the goal of your new website and the features associated with it.

You can learn more about our general pricing here: https://www.368durham.com/posts/blog/how-much-does-a-custom-website-cost-in-the-gta-durham-region-2026-rates/

We start by researching what your goal is with your website (and any pain points / problems if you have an existing website) and then we start putting together a plan.

During the building process, we will set several milestone draft periods where you can review the current progress and provide feedback on the design, layout and various elements. We use an interactive tool called Bugsmash that allows real time collaboration on each website as we build it.

Bugsmash does not require you to install anything and can be accessed within your website browser.